RVR-APS-108
Issue summary
The error code RVR-APS-108 with the message "no phone number" is related to the appstore_apps data connector. This indicates a missing or incorrectly configured phone number that is needed for verification when connecting to Apple's App Store Connect. This issue arises when two-factor authentication (2FA) requires a trusted phone number, and it is not set appropriately.
Action steps
To resolve this error, follow these steps:
- Ensure that your Apple account has a trusted phone number configured for two-factor authentication:
- Go to your Apple ID Settings page.
- Select the "Security" section and add or verify that a trusted phone number is set. The number used must remain listed as a trusted number.
- For detailed instructions, refer to Apple's guidance on managing trusted phone numbers.
- Check that the number is correctly entered within Apple Settings to ensure the 2FA can be completed successfully.
External references
note
If the issue persists or you need help, open a support case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.